Welcome to Thailand. Or should we say, welcome to paradise. Thailand is blessed with some of the world’s most-enviable beaches and a myriad of off shore islands for a holiday filled with watersports, hammocks and sunset strolls along the water’s edge. Some areas are super-vibey while others offer a more serene experience.

Some of our favourite holiday destinations in Thailand include Phuket, Phi Phi, Krabi and Khao Lak. You could decide to spend your holiday at just one of these destinations, or combine a few in a tailormade Thailand holiday.

Phuket is the largest island in Thailand and is undeniably the country’s most popular beach destination with a vibrant nightlife, bustling market stalls, a family atmosphere or romantic seclusion. Phi Phi Island is located two hours by ferry from Phuket (some resorts also offer a speedboat service) and offers a quieter area where sandy beaches lead to aquamarine bays filled with marine life. Krabi is known for sheer limestone cliffs where over 130 islands rise majestically from the sea, and secluded beaches are accessible only by colourfully adorned long-tail boats. And finally, Khao Lak is on Thailand’s mainland west coast, and is a less crowded tourist destination with a rugged natural beauty.

Thailand is an island paradise that offers a vast selection of hotels, and the beaches supply every kind of vibe! There’s always a party or something to do if you feel like being active while you’ll also find quieter beaches and rainforest retreats if you’re travelling as a family or couple. While Thailand was once known as a cheap, budget holiday destination, it is now becoming better known for its range of luxury hotels, of which the Holiday Factory only works with the best of the best.

Thailand is a unique destination where exquisite beach resorts combine with delicious exotic cuisines, stunning natural locations, unique modern architecture, and captivating local cultures, to offer a well-rounded holiday experience quite unlike anything you’ll find in South Africa. An island holiday here is like travelling to another world and offers you a chance to not just getaway but to truly explore somewhere different from your everyday.

Thailand’s tropical climate has three main seasons: hot from March to June, rainy from July to October, and cool from November to February. Average temperatures range from 20°C to 35°C. The monsoon season in the Andaman Sea is from approximately May to October but even during this time the monsoon rains are generally short and heavy, clearing quickly and days of constant rain are rare.

The currency is the Thai Baht which is better for bargaining and shopping in markets. US Dollars, Pounds and Euros are accepted at hotels. A service charge is already included in all prices. Tips, in general, are not mandatory, and you should only give them if you are really content with the service offered. Waiters, bellboys, porters, restroom attendants and taxi drivers will happily accept loose change. Thailand is 5 hours ahead of South Africa. The electric current is 220 volts AC and the majority of electrical outlets take a round, two-pronged slim plug (the same as us!)

It is important to show respect for the Thai Royal Family. Do not climb over or sit on Buddha monuments. Do not touch or give anything directly to a Buddhist monk if you are a woman. It is also rude to touch people on their head or point your feet at people or an object.

Drink only bottled water and avoid ice unless you know it is made from bottled or boiled water. Be cautious when eating from food vendors on the street.

Light, cool clothes are sensible. Shorts, sleeveless shirts, tank tops and other beach-style attire are considered inappropriate dress when not actually at the beach or in a resort area. Revealing attire is not allowed in religious shrines. The dress-code for dinner is usually smart casual and gents are required to wear long trousers.

Nestled in an oasis of tranquillity just steps away from the buzzing entertainment district of Patong, the Four Points Sheraton with its 600 modern rooms and suites, five dining outlets and bars including a beach club offers comfort and style.

LOCATION
Phuket, Patong

ACCOMMODATION

452 Standard Rooms (Size:27 sqm)
Offering contemporary comfort, the Standard rooms feature a King or Two Double beds, with an ensuite bathroom equipped with walk in shower, a living area with sofa overlooking the resort gardens.

51 Superior Triple Rooms (Size: 27 sqm)
Featuring a King bed or 2 Double beds with a sofa bed to sleep 3 comfortably. The ensuite bathroom is equipped with shower only. Views of the resort gardens and pool.

21 Balcony Rooms (Size:38 sqm)
These rooms offer contemporary comfort with a king bed, ensuite bathroom equipped with walk in shower, a living area with sofa plus a balcony overlooking the resort gardens.

18 Balcony Oceanview Rooms (Size:38 sqm)
These rooms offer contemporary comfort with a king bed, ensuite bathroom equipped with walk in shower, a living area with sofa plus a balcony overlooking the resort gardens and views of the ocean.

30 Pool Access Rooms (Size:60 sqm)
Stylish rooms featuring a plush king bed, sofa bed, ensuite bathroom with walk in shower and separate bathtub, a separate living and dining area and direct access to the resort pool.

13 One-Bedroom Suites (Size: 54 sqm)
The perfect blend of comfort, space and style, these suites are equipped with a plush king bed, sofa bed, ensuite bathroom with walk in shower and separate bathtub and a separate living room with views of the resort

10 Family Suites ( Size:79 sqm)
A colourful and imaginative space designed for families of 2 adults and 3 children. Each family suite has a master bedroom equipped with a King bed, a kids themed room with a toddler bed, amenities, ensuite bathroom with walk in shower and separate tub with curated bath products and robes perfect for little ones and a living and dining area,

ROOM FACILITIES

• Air conditioning
• TV Cable/satellite
• Telephone
• High speed wifi
• Bluetooth speakers
• Tea and coffee making facilities
• Electronic safe
• Mini fridge
• Hairdryer
• Iron and ironing board
• Robes and slippers
• Bath amenities

DINING

Meal Plans
The resort operates on a Bed & Breakfast basis with the option to upgrade to Half Board, Full Board or All Inclusive.

Half Board includes:
Buffet breakfast at Chao Leh Kitchen
A 2 course dinner at Chao Leh Kitchen or Sears & Co Bar and Grill

Full Board includes:
Buffet breakfast at Chao Leh Kitchen
A two course lunch and a three course dinner Chao Leh Kitchen or Sears & Co Bar and Grill

All Inclusive includes:
Buffet breakfast at Chao Leh Kitchen
A one course lunch and a two course dinner at Chao Leh Kitchen and Seats & Co Bar and Grill
All day selected drinks from 12h00 – 22h00 from all dining outlets and bars

Chao Leh Kitchen
Designed to express Phuket’s heritage, the hotel’s buffet restaurant offers an inviting atmosphere with a contemporary design that beautifully showcases traditional Phuket elements. Indulgent breakfast and lunch buffets and a global gastronomic journey at the international dinner buffet promise a feast for the senses.
Open for breakfast, lunch and dinner

Sears & Co. Bar and Grill
A chic and sophisticated steakhouse nestled amid tropical greenery and featuring an idyllic outdoor terrace overlooking the soft sands of Patong Beach.
Open for breakfast, lunch and dinner

The Deck Beach Club
This vibrant and energetic beachfront haven is where good vibes and great company come together. Perfect for casual hangouts or making new connections, this stylish venue offers a laid-back atmosphere, expertly crafted cocktails during Happy Hour, light snacks and live DJ performances.
Open until 22h00

Lobby Bar
The Lobby Bar offers a versatile space to relax, eat, drink, and socialize. Whether you’re starting the day with a coffee, grabbing a quick bite, or unwinding with the Best Brews™, this bright and airy space provides a comfortable and relaxed atmosphere..
Open until 00h00

Pool Bar
Relax by the tropical outdoor pool with Phuket’s Best Brews™ while soaking up the sun. The swim-up bar offers a seamless experience, allowing guests to enjoy refreshing drinks without ever leaving the water.
Open until18h00

In room dining
Experience the convenience and comfort of the hotel’s in-room dining service which is available from 06h30 to 02h00.

KIDS CLUB
The Little Sea Gypsies Kids features a thrilling pirate ship play area and a range of engaging activities for young explorers. With a spacious, air-conditioned indoor space, children can play to their hearts' content, whilst being cared for by attentive staff.
Open daily 09h00 – 18h00

WiFi
Complimentary throughout the hotel

• Three swimming pools including a kids pool and swim up pool bar
• 24 hour Fitness Centre
• Concierge
• Outdoor Playground
• Meeting rooms

All information in this Fact Sheet is applicable from November 2026 and is subject to change without prior notice.